Archives: FAQs

Reservations can easily be cancelled by following the promptings on your reservation confirmation email. A refund (minus the processing fee), will be distributed to the payment method used to make the reservation, if you cancel at least 24 hours before your scheduled tour. 

Nope. That is illegal. You may purchase beverages by the drink to consume onsite. We offer coffee, tea, cocktails and whiskey pours.  

Nope. We recommend scheduling a safe ride in advance. 

Children are welcome at our family distillery. However, it is important to note that our property houses a manufacturing facility with specific safety instructions and restrictions. Children must be accompanied by a responsible adult on all areas of the property for their safety.  

For the safety of our furry friends, service pets and our resident distillery cats are the only animals permitted on tours. Pets are allowed onsite with leashes or carriers. Please be aware our parking lot is not shaded so pets may not be left in vehicles.

Thank you for your commitment to supporting a cause you are passionate about.  It warms our heart to learn of all the meaningful work our friends are doing. Please provide the details of your solicitation to admin@willettdistillery.com so that we can consider the programs we are able to best support at this time. 

Old Bardstown Bottled in Bond is distributed exclusively in the Commonwealth of KY.  If you are looking for something you cannot purchase at home, keep an eye out for this label.    

Our used barrels are distributed by our partner Midwest Barrel Company. For more information visit midwestbarrelco.com. 

Seating is limited. To best accommodate you, we highly recommend making a reservation. Anyone wishing to dine without a reservation, should check in with the hostess by phone at 502.507.9396 or in person at the hostess stand for realtime seating availability information.  

The Bar at Willett is open Wednesday – Saturday starting at 11AM. The Willett Whiskey Shop is open Monday – Saturday 10AM – 5:30PM with tours offered hourly. The property is closed to the public on Sundays.